Typical enquiries include cartons, pallets, industrial components, machinery and containerized commercial goods. Share dimensions and weight for each piece, not just the consignment total. Long, tall or unevenly weighted cargo may require a different loading approach from ordinary palletized freight.
Photographs and packing information help explain whether a consignment is stackable, weather-sensitive or vulnerable to vibration. Identify any lifting points and restrictions on tilting. The shipper should confirm that the packing and securing approach suit the proposed journey and the handling at both ends.
Site access can be decisive. Narrow entrances, height restrictions, limited turning space or a missing unloading facility can prevent an otherwise suitable vehicle from completing delivery. Tell us about these conditions early, including whether the receiving team needs a booked appointment or special handling resources.